Frequently Asked Questions
Everything you need to know about your luxury purchase.
Are all your designer handbags authentic?
Yes, every item at Dallas Designer Handbags goes through a rigorous multi-point authentication process by our in-house experts and third-party services to guarantee 100% authenticity.
What is the condition of your pre-owned items?
We use a detailed grading system ranging from 'New with Tags' to 'Gently Used.' Detailed descriptions and high-resolution photos are provided for every product to ensure full transparency.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, and expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy on most items. Products must be returned in their original condition with all security tags attached to be eligible for a full refund.
Do you offer financing or payment plans?
Yes, we partner with Affirm and Klarna to provide flexible buy-now-pay-later options, allowing you to split your luxury purchase into manageable monthly installments.
Do you buy or trade-in luxury bags?
Absolutely. You can sell your bags directly to us or trade them in for store credit. Simply fill out our online appraisal form to receive a quote within 24-48 hours.